Trends

  • 5G and next-generation connectivity.
  • Integration and adoption of emerging technologies.
  • On-demand digital content delivery.
  • Customer experience and content personalization.
  • Sustainability.
  • New subscription-based business models.
  • Platform services development.

Challenges

  • Intense digital and OTT providers competition.
  • Compliance with regulatory standards.
  • Margin erosion.
  • Speed ​​in technological change.
  • Profitability of new an existing investments.
  • Customer loyalty and retention.
  • Protection and operational continuity of infrastructure and data.

Our solutions

Business models as a Services

Respond to consumers´ and companies demands (RAN sharing, energy sharing, etc.).

Energy efficiency

Engineering, designs, implementation, provision and operation of solutions to reduce energy use costs.

Deployment of fixed and mobile infrastructure

Engineering, project management, infrastructure, electronics deployment and operation maintenance.

Network asset management

Physical survey (where the tools are not possible to use), implementation of the asset management system, consolidation of asset information and subsequent operation to ensure validity of the information.

Operation, management and operational continuity of the systems that support the business (internal and customer)

7x24 operation, steps to production, system integration, resource optimization, interaction with the software provider.

Critical processes automation and management

Services that incorporate operational efficiencies and error reduction based on world-class tools.

Improve sales experience at points of attention or service centers

Design, provide, implement and provide operational continuity of technologies to generate a positive service experience.

Service Desk

Specialized service center, offering first-level support for users and customers, solving common problems and referring more complex cases.

Field Operation

Installation, maintenance and repair of telecommunications equipment and media, guaranteeing the efficient operation of devices and infrastructure.

Software factories

Implementation, integration, development and maintenance of applications that support the operation and management of operations.

Comprehensive project management

Comprehensive administration of critical project variables aimed at achieving objectives in a timely manner.

Infrastructure and devices as a Services

Comprehensive provision and management of critical and microcomputing devices, ensuring that they are always available, secure and optimized to support network infrastructure, internal services and customer services.

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